Benihana Jobs

Job Information

Benihana POS Menu Analyst - Full-Time in Aventura, Florida

ID 2019-16048
# of Openings 1
Category I.T.
Doing Business As Benihana National Corp
Business Unit Benihana National Corp.
Position Type Full-Time

Overview

The POS Menu Analyst, under the direction of the IT POS Menu Manager, is responsible for supporting the POS menu process for all brands and all restaurants. This position will support the POS Menu Manager, assisting with the entire POS menu cycle, including creating the specifications for restaurant menu, promotional activity and price changes, configuring the restaurant POS system with the latest menus, promotions and pricing, testing the changes and implementing in the restaurants.

Responsibilities

  • Gather requirements and create the necessary specifications for all restaurant menu POS activities.

  • Ensure projects are completed on time and within budget.

  • Coordinate activities with other departments to ensure proper approval, requirements, configuration and testing procedures are followed.

  • Recommend improvements to established processes and work with others to gain approval and implement the required changes.

  • Make the required changes in the POS system utilizing the provided tools, as needed.

  • Perform necessary testing of all changes, as needed.

  • Provide regular status updates of all POS menu projects.

  • Receive, organize and maintain all POS menu requests.

  • Other duties as assigned.

Qualifications

Skills/Knowledge:

  • Excellent verbal and written communication skills.

  • Ability to effectively plan, organize and meet deadlines while maintaining a high level of quality.

  • Intermediate computer skills required. (Microsoft Suite: Word, Excel, PowerPoint, etc.)

  • Knowledge of the Aloha POS system and Aloha Configuration Center tools.

  • Strong customer-service orientation.

  • Excellent listening and interpersonal skills.

  • Ability to communicate ideas in both technical and user-friendly language.

  • Experience working in a team-oriented, collaborative environment.

  • Strong organizational skills.

Education/Experience:

Bachelor’s degree in Computer Science or related field preferred, 5 or more years of experience using Aloha POS system and Aloha Configuration Center tools.

Any equivalent combination of education and experience may be considered.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

  • Business Acumen - Employs analytical, critical thinking, and problem solving skills; plans and efficiently organizes work, appropriately seeks, manages, integrates and interprets data. Able to prioritize work and make sound decisions using available data. Exercises good judgment and is committed to excellence and operational integrity.

  • Collaboration & Customer Relationships - Understands the value of diverse talents and perspectives and encourages diversity of thought and ideas. Is always professional when dealing with internal and external customers. Works through differences and finds a productive common ground with others to achieve mutually beneficial results. Has a strong sense of customer service.

  • Functional Expertise - Achieves success through a comprehensive knowledge of industry and business as it relates to position. Applies creative solutions resulting in internal and external customer satisfaction. Demonstrates initiative and is accountable for own actions and decisions.

  • Communication Skills - Has good verbal and written skills; is effective when communicating with peers and superiors as well as with customers and others outside the company. Expresses opinions and ideas concisely. Encourages two-way communication.

Supervisory Responsibilities:

None

Work Environment:

General office environment. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. The noise level in the work environment is usually moderate. Occasional evening and weekend work to meet deadlines

Travel Requirements:

Negligible required.

Physical Requirements:

Work is generally sedentary in nature, exerting up to 25 pounds of force occasionally to lift, carry, push, pull, or otherwise move objects, including human body. Walking and standing but may be required, up to 15% of the time.

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