Benihana Jobs

Job Information

Benihana Employee Relations Director - Full-Time in Aventura, Florida

ID 2019-15066
# of Openings 1
Category Human Resources
Doing Business As Benihana National Corp
Business Unit Benihana National Corp.
Position Type Full-Time


Responsible for coordinating and directing the Employee Relations programs and functions. Primary responsibility for developing, interpreting, and recommending program goals and objectives, policies, procedures, and courses of action. Also responsible for managing the employee relations activities according to established guidelines and sound administrative practices.


Specific Job Duties

  • Participates in the resolution of employee relations issues and coordinates response to complaints.

  • Manage employee relations calls from the field under the supervision of the Sr. Director of Human Resources.

  • Participates in and supports the documentation of investigations of workplace complaints and allegations such as discrimination, harassment, retaliation, hostile work environment, and policy violations.

  • Maintains a database of employee relations issues and investigations to assist with trending analysis and proactive response solutions.

  • Conducts exit interviews, analyzing trends or opportunities for feedback or improvement particularly in areas related to employee engagement.

  • Administers unemployment insurance processes, reviews liability reports, monitors program costs and recommends policy changes to the senior director of human resources.

  • Prepares and analyzes data to monitor compliance with employment laws and with organization goals and policies.

  • Consults with management on the application of employment related training to the workplace. Participates in the development of training materials to address gaps in knowledge and performance related to employment matters.

  • Develops and maintains a recordkeeping system that documents and tracks the status of all EEOC complaints, lawsuits, and other employee related legal matters.

  • Develops implements and monitors the consistent utilization of a termination checklist and exit interviews.

  • Ensures that legally required federal and state required forms, notices and posters are maintained for each restaurant and the corporate office.

  • Responds to inquiries regarding policies, procedures, programs and compliance issues.

  • Administers employee related events and programs which enhance employee morale.

  • Stays apprised of employment law changes and industry trends in legislation.

  • Coaches managers on effective methods to ensure the development and maintenance of a work environment that fosters sensitivity and respect for people of diverse backgrounds, cultures, and disabilities.

  • Exemplifies the desired culture and philosophies of the organization.

  • Works effectively as a team member with employees, management and the human resources staff.

  • Other duties may be assigned.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Overnight travel – up to 25%



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Bachelor's degree (B. A.) from four-year college or university; three to five years in human resources management, employee relations or related experience and/or training; or equivalent combination of education and experience. Master’s degree in related discipline a plus.

Certificates and Licenses:

SPHR or PHR preferred